Customary and Informal Justice

Customary and informal justice (CIJ) describes justice and conflict resolution mechanisms that operate outside the formal system of state-based laws and courts. CIJ encompasses a range of solutions from traditional and indigenous systems to local alternative dispute resolution. CIJ systems are often more cost effective, accessible, and trusted compared to formal systems; they tend to emphasize restorative justice, flexible rules and procedures, and negotiated solutions that are culturally resonant. At the same time, some CIJ practices are inconsistent with international human rights standards and reflect unequal power dynamics and conservative social norms, with adverse effects on women and other excluded groups.

IDLO is committed to engaging with the diverse pathways available to justice seekers, especially women and other excluded groups, strengthening the accessibility, responsiveness and accountability of CIJ providers, and ensuring that these cooperate with formal justice systems. We seek to promote innovative approaches, generate knowledge and influence policy in ways that centre CIJ in the global justice agenda.

IDLO has taken a leadership role in the global Working Group on CIJ and Sustainable Development Goal (SDG) 16+, a unique coalition that includes a broad array of actors, from UN and other intergovernmental agencies to grassroots justice defenders and community groups, and advocates for the centrality of diverse pathways to justice in achieving SDG 16. In 2023, the Working Group published Diverse Pathways to People-Centred Justice, a landmark report articulating a new consensus on the need to engage with CIJ actors and practices in efforts to enhance access to justice and strengthen the rule of law. It will serve as a basis for further multi-stakeholder collaboration on CIJ policy and programming at the global level in the years ahead.

IDLO's Publications on Customary and Informal Justice:

Issue Brief: Women’s Participation and Leadership in Customary and Informal Justice Systems

The majority of justice seekers worldwide resolve their problems through customary and informal justice (CIJ) systems. Women constitute the largest group of users of CIJ systems for diverse reasons and rely on them for resolution of their justice problems.

Diverse Pathways to People-Centred Justice

Globally, most people do not resort to formal justice systems to address their justice problems. Rather, they rely on diverse pathways to justice often referred to collectively as “customary and informal justice” (CIJ).

Community Paralegals and Customary and Informal Justice

Community Paralegals and Customary and Informal Justice explores how community-based paralegals and other legal aid providers can strengthen the accessibility and inclusiveness of customary and informal justice (CIJ) systems.

Accessing Justice: Somalia's Alternative Dispute Resolution Centers

Accessing Justice: Somalia's Alternative Dispute Resolution Centers reviews structural, procedural, and normative dimensions of justice in six Alternative Dispute Resolution (ADR) Centers in Somalia, documenting insights from ADR Coordinators, Clerks, paralegals, and Adjudicators as well as users of the Centers.

Issue Brief: Women and Customary and Informal Justice Systems

Women and Customary and Informal Justice Systems focuses on the relationship between women and customary and informal justice (CIJ) systems.

Policy and Issue Brief: Engagement with Customary and Informal Justice Systems

In a bid to make justice accessible for all, IDLO has launched a series of Consultations on customary and informal justice systems. The global dialogue is informed by a series of publications titled “Navigating Complex Pathways to Justice: Engagement with Customary and Informal Justice Systems” that seeks to advance policy dialogue and distil lessons from programming and research, to help realize Sustainable Development Goal 16.

Practitioner Brief: Engagement with Customary and Informal Justice Systems

Story

Alternative Dispute Resolution Centres offer justice to vulnerable communities

Initiative

Community justice in Uganda

Video

Empowering women in Somalia’s Alternative Dispute Resolution Centres

Initiative

Integrated support to criminal justice systems in the Sahel

Initiative

Overcoming Land Disputes and Strengthening Women's Customary Rights

Initiative

Prevention and accountability for sexual and gender-based violence in Myanmar

Initiative

Reforming and modernizing the Alternative Dispute Resolution (ADR) system in Somalia

Event

Regional practitioner dialogue: Community paralegals...

Initiative

Strengthening local capacities for improved access to justice in Myanmar

Strengthening the Alternative Dispute Resolution in Somalia

Lack of access to a fair and equitable justice system is one of the most pressing problems confronting modern Somalia on its path towards stability and reconstruction. Informal justice systems, offering alternative dispute resolution are often much better placed to respond to the immediate justice needs of many Somalis seeking justice, as they have more legitimacy and are more easily accessible. To enhance access to justice in Somalia, it is therefore essential to engage with the alternative dispute resolution systems.

Identifying Pathways to Achieving Access to Justice

Searching for the Cutting Edge: Identifying Pathways to Achieving Access to Justice at the National, Regional and International Level

Leaving no one behind: the role of customary and informal justice

Customary and informal justice systems represent some of the most complex and even controversial aspects of the justice dialogue. To some, they hold the key to unlocking inclusive societies – to others, they perpetuate inequalities and serve to further marginalize those seeking justice.

IDLO at the World Justice Forum

This year's World Justice Forum will take place in The Hague from April 29 to May 2. The forum will focus on the theme 'realizing justice for all' and brings together governmental and non-governmental actors, private sector leaders, and members of the donor community.

CSW63 | IDLO at the Commission on the Status of Women

The sixty-third session of the Commission on the Status of Women (CSW63) will take place at the United Nations Headquarters in New York from 11 to 22 March 2019.

CSW63 | Women and Customary and Informal Justice Systems

SIDE EVENT Women and Customary and Informal Justice Systems: A Global Consultation on Navigating Complex Pathways to Justice

IDLO launches global consultations on customary and informal justice systems

The Hague, February 4, 2019 – “Access to justice will remain elusive for many people unless there is meaningful engagement with customary and informal justice systems,” remarked Dr. Ilaria Bottigliero, IDLO’s Director for Policy, Research and Learning as she launched the first of a series of Consultations on the subject with practitioners and policy thinkers.

Navigating complex pathways towards justice | The Hague

Navigating complex pathways towards justice for all

Key Initiatives

Call for sub-project concept notes (Community Justice Programme in Uganda)

IDLO is rolling out a program that aims to secure accessible, quality and sustainable justice services for citizens - particularly those living in rural, poor and other disadvantaged communities. The Community Justice Programme (CJP) supports both state and non-state legal aid, legal empowerment and other justice delivery interventions.
Consultation on Customary and Informal Justice Systems

Achieving Justice For All
Reforming and modernizing the Alternative Dispute Resolution (ADR) system in Somalia

Lack of access to a fair and equitable justice system is one of the most pressing problems confronting modern Somalia on its path towards stability and reconstruction. Rebuilding Somalia’s formal justice system is a highly challenging, complex, and long-term undertaking. In fact, there have not been any effective formal justice institutions in the country for over two decades.
Sustainable pathways to peace

In 2012, the Federal Government of Somalia took office with international backing after two decades of warfare. Since then, the government has developed a National Stabilization Strategy (NSS) to address enduring areas of conflict in the country with ‘top-down’ and ‘bottom-up’ reconciliation and clan-conflict reduction strategies. While commendable for its multifaceted response, there is a recognized need to improve rule of law at the community level.
Strengthening the link between formal justice and traditional dispute resolution

While showing steady progress, the formal justice system in Somalia remains fragile. Somalis continue to use traditional dispute resolution (TDR) mechanisms to resolve conflicts in their communities due to their physical accessibility, low cost and legitimacy in the eyes of local participants. The TDR system has the potential to improve access to justice in Somalia, but at the same time informal justice can reinforce forms of discrimination and support practices that do not comply with international human rights standards.